Recheck the instructions
Confirm you have finished baggage collection and reached the specified area. Avoid walking between exits while dispatch is directing the driver to one location.
Send a useful update
Describe a visible landmark or share a location pin. A public-area photograph may help, but do not photograph identity documents. Tell the team if your active number differs from the reservation.
Verify a revised meeting
Confirm any new vehicle or location through the established channel. Another transport provider does not automatically replace your reserved service.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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