Arriving before check-in
Ask about luggage storage and facilities before the room is ready. Villas may have no staffed reception, so establish a key-handover contact instead of assuming access.
Leaving after checkout
Agree where bags will be stored and where the car can collect you. A temporary waiting area should not silently change the driver's instructions. Keep your contact available.
Additional destinations need agreement
A shopping or restaurant visit changes the itinerary. Confirm route, baggage, waiting and cost before adding it, and protect the airline's reporting deadline.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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