Prepare before boarding
Check documents with the appropriate authorities and airline. Save your destination and transfer confirmation offline. Immigration permission and a vehicle reservation are separate arrangements.
Complete the airport process
Follow airport directions through the required procedures. Report missing checked baggage to the airline before leaving the relevant area, and tell dispatch if that changes the meeting.
Verify the agreed pickup
Match the booking details with your confirmation. If the driver is not visible, stay in a clearly identifiable public location and contact the team before following a different transport offer.
Send the flight, get the price in writing
Hotel name, flight number, date and party size. We reply with the fixed rate, track the flight and meet you inside arrivals with a name sign. Pay the driver on arrival.
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